Responsible Gambling
GENERAL
Our commitment to responsible gambling is a core aspect of our customer service policy. While we want you to enjoy the games we offer, we also emphasize the importance of understanding the potential social and financial risks associated with gambling. We are dedicated to providing tools and support to help you play responsibly.
Gambling should be viewed as an enjoyable and exciting way to spend time, not as a source of income. For some players, it can be difficult to see gambling purely as a form of relaxation, while others risk only what they can afford.
To maintain control and prevent gambling addiction, please keep the following points in mind:
- View gambling as a way to spend leisure time, not a way to generate income.
- Avoid seeking immediate refunds, as you will always have another opportunity to win.
- Only play with "extra" funds that you can afford to lose.
- Be mindful of both the time and money you spend while gambling.
- If you feel the need to take a break from gambling, you can contact our support team, and we will temporarily exclude you from our services.
Self-Exclusion Request: If you wish to close your account, please contact our Support Team via email. We will process your request and close your account within 24 hours. It is your responsibility to inform us of any other accounts you may have and ensure that no new accounts are opened. While we will make reasonable efforts to prevent the creation of additional accounts, it is ultimately your responsibility to ensure compliance. The website cannot be held accountable for any potential losses incurred on other accounts.
For any questions or concerns related to gambling, we encourage you to reach out to one of the following support organizations.
If you’re concerned that gambling may be negatively impacting your life or the lives of those around you, the following questions can help you assess the situation:
- Does gambling distract you from work or school?
- Do you gamble simply to pass time or avoid boredom?
- Do you often play alone for long periods?
- Have others ever criticized your gambling behavior?
- Have you lost interest in family, friends, or hobbies because of gambling?
- Have you ever lied about how much time or money you’ve spent on gambling?
- Have you ever lied, stolen, or borrowed money to gamble or pay off gambling debts?
- Are you reluctant to spend money on anything else besides gambling?
- Do you keep playing until you lose all your money?
- After losing, do you immediately try to win back what you lost?
- Do you feel hopeless or desperate when you run out of money while gambling?
- Do arguments, frustrations, or disappointments make you want to gamble?
- Do you feel depressed or even suicidal due to your gambling?
If you answered "yes" to most of these questions, there is a possibility that you may be experiencing gambling problems. It’s important to seek help. You can reach out to one of the organizations listed below for advice and support.
GamCare: A leading authoritative organization that offers consultations, advice, and practical assistance to address the social consequences of gambling.
Gamblers Anonymous: A fellowship of men and women who have come together to solve their own gambling-related problems and help other compulsive gamblers. Regional offices are available worldwide. For more information about the services provided, visit their website at www.gamblersanonymous.org.
Gambling Therapy: Provides support and counseling for individuals affected by gambling. Learn more about their services at www.gamblingtherapy.org.
Registration on our website is strictly prohibited and illegal for individuals under the age of 18. The company takes full responsibility for verifying the age of all clients. Any winnings obtained by underage players will be canceled, and their accounts will be terminated.
Parents can control their children's access to the internet by installing filters, which help protect them from gambling sites. When using a computer with family or friends who are not legally entitled to register and bet on our site, we recommend the following filtering and parental control solutions:
Net Nanny™ – www.netnanny.com